General Privacy Statement

Privacy Definitions

These definitions help you understand common privacy terms used within our policy and practices at Techlumi.

Purposes of Data Processing

We use personal data for specific, lawful purposes essential to providing and improving Techlumi services.

• To enroll users in spiritual growth courses and manage registrations.
• To communicate important updates and information related to services.
• To process payments and prevent fraud.
• To analyze user behavior for enhancing the platform’s functionality.
• To ensure compliance with Singapore’s data protection regulations.
• To respond to user inquiries and provide customer support.
• To maintain security and prevent unauthorized access to our services.
• To personalize user experience based on preferences and interests.

Legal Basis for Processing

Techlumi processes personal data based on several legal justifications recognized under relevant laws.

• User consent given explicitly during registration or communication.
• Performance of a contract, such as course enrollment agreements.
• Compliance with legal obligations applicable to our business operations.
• Legitimate interests related to ensuring quality service and security measures.

Compliance with Global Data Protection

Although based in Singapore, Techlumi respects global data privacy standards and implements measures aligned with international frameworks.

• Providing transparency on data usage and user rights.
• Ensuring data minimization and purpose limitation.
• Maintaining data accuracy and security.
• Enabling user access, correction, and deletion of personal information.
• Handling data breaches promptly with mitigation steps.
• Regularly reviewing and updating privacy practices.

Cookies and Tracking Technologies

Techlumi uses cookies to optimize site performance and personalize user experience responsibly.

We utilize essential, performance, functionality, and advertising cookies during your visit.

Cookies are categorized by purpose: strictly necessary, analytics, and marketing tools.

Users can manage cookie preferences through browser settings or via our cookie consent banner.

Read our full Cookie Policy on the Techlumi website.

Data Sharing Practices

Techlumi only shares personal data with third parties when necessary for service delivery, legal compliance, or with user consent.

• Service providers such as payment gateways and course platforms.
• Legal authorities when required by law or regulation.
• Partners assisting in marketing or customer engagement with proper safeguards.
• Suppliers involved in email communication and technical support.
• Analytics companies to help improve our platform's usability.
• No sale or rental of personal data is conducted by Techlumi.

International Data Transfers

Data may be transferred outside Singapore to service providers located in countries with adequate data protection standards.

Techlumi implements appropriate safeguards such as standard contractual clauses to protect your data during international transfers.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined, or as required by law.

User account information is stored while the account remains active or as needed for operational reasons.

Communication records are retained for a reasonable period to support service inquiries and compliance needs.

Technical logs are preserved temporarily to monitor system performance and prevent abuses.

Upon request or termination of services, personal data will be securely deleted unless retention is mandatory.

Data Security

Techlumi adopts industry-standard security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

• Encrypted data transmission using SSL technology.
• Regular security audits and vulnerability scanning.
• Access control policies limiting data access to authorized personnel only.

Users’ Rights Regarding Their Personal Data

As a user of Techlumi, you have specific rights regarding your personal information, ensuring transparency and control over your data processed through our spiritual growth courses for entrepreneurs.

• Access and obtain confirmation whether Techlumi holds your personal data.
• Request updates or corrections to include your most relevant information.
• Ask for the deletion of your data when it is no longer necessary for the purposes collected.
• Object to certain data processing activities based on legitimate grounds.
• Request restrictions on the processing of your data under specific conditions.
• Receive a portable copy of your personal data in a structured, commonly used format.
• Withdraw consent at any time where processing is based on your consent.
• Lodge a complaint about data handling with the relevant supervisory authority in Singapore.

Submitting Your Data Rights Requests

To exercise your rights, contact Techlumi using the details provided. Please specify your request and any relevant information needed to facilitate our response.

[email protected]

Techlumi aims to respond to data rights requests within 30 calendar days, following verification of your identity and the completeness of your request.